A hotel concept for a smart new breed of international traveller: The mobile citizen of the world
Back to top
citizenM is proof that visual style, comfort and efficient service can comingle for an attainable price. And this combination is attracting those
who travel the world with big hearts and wide eyes, those who are independent, those in search of business, shopping or art. They might live in London or Taipei, but they travel East to West and West to East – crisscrossing continents the way other people cross streets.
In short, citizenM is for everyone who is a mobile citizen of the world.
The hotel design and amenities cater to our guests' need to be connected so everything is conducive to creating a social atmosphere where they can connect on-line, and in the hotel with fellow guests.
citizenM hotels offer all guests a self check-in service using touch screen terminals, along with
24-hour assistance from citizenM's multilingual Ambassadors. Of course, there's Internet access throughout the public spaces and rooms, and use of the hotel's iMac computers is free of charge too.
We've transformed our lobby into a welcoming social heart that people use like their Third Place or their own home. So, it functions as a living room, ideal for resting, meeting, watching television or working. The bar, canteenM, keeps things fresh 24-7 with signature sandwiches, salads, sushi, warm dishes and more – all the way through to the evening when the bar offers spirits, cocktails, champagne and fresh draught beer.
Chosen for characteristics – such as being well travelled and genuinely kind – a citizenM Ambassador is empowered to handle every guest's concern. In fact, an Ambassador has one main task: to keep guests happy