An entrée to a level of hospitality that is for the Cultural Sophisticate in both style and service, and with one very important distinguishing feature – our personality comes from a Chinese cultural provenance
Adding to the Chinese provenance is the fact that every Zitan hotel will tell its own story, written with the creative input of a Chinese artist or designer. The sources of inspiration drawn from China's long and colourful history are diverse and limitless. The décor of one hotel may be inspired a Tang Dynasty poem while another is influenced by the calligraphy of a revered master. The resulting contemporary design will always be elegant and even somewhat edgy. The story will flow and connect the various guest touch points – from rooms to restaurants, from Spa to background music, from staff attire to hotel emporium.
At Zitan, we intend to adopt a culinary style that is light, modern, and imaginative. Our chefs take the best of ancient Chinese culinary traditions – be it cooking with authentic ingredients or using traditional implements – to create artful combinations that showcase a national cuisine unmatched in range, depth, ingenuity – and dare we say taste!
Our service ethos is also inspired by a Chinese hospitality philosophy, which takes a complete and holistic approach to serving guests. This all-inclusive approach is embodied in what we call our GuanJia service.
In summary, like a scroll painting, Zitan's underlying service principle is to create enduring flow – inviting guests to explore the hotel at their leisure, and in doing so – discover for themselves a hotel brand that is the very soul of refined Chinese modernity
The service level is artistry of another kind. Zitan's cadre of well turned out staff called GuanJia strive to go beyond expectations with gracious and intuitive gestures